This white paper addresses the financial and resource management pain points that professional services organizations (PSOs) currently face. It focuses on the benchmarks that PSOs can use to improve their management capabilities and how business applications can help PSOs achieve their goals, including streamlining their businesses, increasing operating margins, and meeting the challenges posed by today’s fast-paced global marketplace.
In the current tough economic times, Industrial Distributors must use every advantage to improve operations, reduce costs and ultimately increase returns for stakeholders. Organizations that have access to and are willing to make better use of specific enterprise resource planning (ERP) applications can integrate the concepts of metrics and segmentation into the business for outsized results. An important element in management theory is the simple concept: “If you cannot measure it, you cannot manage it.”